Facilitating positive change
We’re living and working in uncertain times. Our worlds can change overnight or over time, impacting business performance and our confidence to make good decisions.
I’m an independent consultant, trainer and facilitator helping business leaders – and their teams – find new ways to solve problems, embrace change and make it happen.
You might have a one-off problem that needs solving, a bigger challenge requiring skills and experience not currently in your team, or need someone to talk to for an external perspective. Either way, I’d be really happy to help.
If you’d like to have an introductory call, or have a question, let me know.
Problems I help solve
You might have a one-off problem or a bigger challenge that requires a fresh perspective. Perhaps you are lacking experience in the team and require some external support.
Do any of these sound familiar?
We have a disjointed business strategy with no clear vision & values, focus areas or team buy-in.
We’re stuck in a rut as our founders and company directors are lacking alignment on our path forwards.
We have regular disagreements and difficult conversations with clients, leading to lost business or bad reviews.
Our new business approach is stop-start and we only focus on it when the pipeline is looking empty.
We have a watered-down proposition that tries to be everything to everyone, but doesn’t truly resonate with anyone.
We lack diversity, creativity or innovation, driven by hiring people with similar backgrounds and lived experiences.
Our inconsistent approach to pricing and uncontrolled discounting is affecting profitability and team motivation.
We don’t have the confidence to delegate responsibility so finding purpose and a work/life balance remains a dream.
Whatever problems you’re facing, I’d be happy to help.
Consulting Services
I work with my clients on a range of different challenges. The constant theme is that change of some kind is needed, whether it’s strategically, about the culture, about the team’s effectiveness, a gap in skills, or a one-off problem that needs solving.
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A clearly defined strategy sets the direction of travel for your business. Starting with the mission, vision and values, I’ll work with you to set objectives, agree focus areas, and create an action plan that everyone can get behind.
And once you have your plan, I can provide ongoing mentoring to help keep you and the team on track.
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Diversity, Equity & Inclusion is a much talked about topic. But many companies don’t know how to start the conversation, where to focus their efforts or what to prioritise. I’ll help you understand where you’re at, and what you can be doing to build a more inclusive workplace culture that values and celebrates diversity.
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As a trained facilitator, I’ve designed and run hundreds of workshops over the years, including strategy; vision, mission & values development; innovation and inspiration sessions; and problem-solving workshops.
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As an accredited C-me behavioural profiling provider, I work with teams and individuals to understand themselves and each other so they can work and communicate more effectively.
Agency Development & Client Relationships
With 25+ years in the agency world (specialising in creative and digital) and a background in Client Services and Business Development, I’m perfectly placed to help both agencies and client-side organisations build better, longer-term relationships and deliver more impactful work.
I offer a range of consulting, training and mentoring services that are tailored to your specific needs.
Let me know if you are interested to find out more.
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Consulting - understanding the needs of your business and tailoring support that will work for you and your team.
Client interviews - understanding how you’re doing across client relationships, with key insights, implications and recommendations.
Training - delivering different training workshops and programmes including ‘The Art of Client Servicing’, ‘Strategic Client Servicing for Growth’, ‘Effective Client Onboarding’, ‘Managing Conflict and Difficult Conversations’, ‘Pricing for Confidence & Profitability’, ‘The Art of Persuasion - Delivering Effective Presentations’.
Mentoring - I’ll work with teams and individuals on an ongoing basis to help them build their confidence, problem-solve and build better relationships.
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Consulting - understanding the needs of your business when it comes to agency support, and helping craft briefs and finding the right agency for your needs.
Training - delivering different training workshops including ‘How to brief and evaluate work’, ‘Effective Agency Onboarding’, ‘Managing Conflict and Difficult Conversations’.
Mentoring - I’ll work with teams and individuals on an ongoing basis to help them build their confidence, problem-solve and build better relationships.
Training
I’ve designed and facilitated hundreds of training workshops over the years, and it gives me huge fulfilment seeing people walk out of the room with new skills, confidence and a plan.
Either we can create something tailored specifically to the needs of your team, or you can choose one of the courses or workshops I already run.
From time to time I also run workshops for individuals to join. Let me know if you are interested to find out more.
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Giving and receiving feedback
Managing conflict and difficult conversations
Proactivity and problem-solving skills
Time management and productivity
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Negotiation for beginners
Presentation skills - the art of persuasion
Pricing for confidence and profits
Spotting and converting new business opportunities
Workshop wizardry - how to design and run brilliant workshops
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Effective delegation
Setting & reviewing goals
Adopting a coaching mindset
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The business case for DE&I - making space for inclusion
Embedding DE&I into your culture - starting with your vision, mission and values
An introduction to microaggressions
Designing for DE&I
My approach
My style is facilitative, inclusive and active. I follow a six-stage approach, creating the space for you to get to the heart of what matters quickly.
I share practical advice, simple frameworks and techniques, and engage the team throughout so they feel part of the change and excited by what comes next.
“ An amazing blend of positive encouragement to reach higher and go faster, and truth-telling to keep you on the straight and narrow. Always delivered with a twinkle in her eye. “
Alison Weir, Founder of Wonderland